FAQ
International Shipping
We support global delivery services. Your order will be shipped using international forwarding logistics or local couriers. Depending on the distance, it usually takes 15-30 days to arrive.
Secret Packaging
We will not mark your product information on the outer package or express bill, and we replace it with "rubber products, belts" and other daily necessities.
Return Policy
In order to ensure personal hygiene, the goods sold will not be accepted for return or exchange. If there is any quality problem, please contact the online service.
How to check my order?
We will send you an email with the logistics number and the URL for tracking the delivery, once the order is shipped. If you need to check the status of your order or delivery, please send an email to kbboyrubber@gmail.com or through the live chat window of the webpage.
Made to Order
We accept personal customization, such as size, color, etc. You can contact online customer service for further information.
Fees & Taxes
Shipping is usually $20 for international locations, but additional costs that may be incurred in some locations due to greater distance are not excluded. If the shipping cost included in your order is not sufficient to cover the actual shipping cost, we may contact you to pay the difference. Please note that our product prices do not include taxes in your region, but since we use transshipment logistics, customs will not charge you taxes in most cases.