FAQ

International Shipping

We support global delivery services. Your order will be shipped using international forwarding logistics or local couriers. Depending on the distance, it usually takes 15-30 days to arrive.

Secret Packaging

We will not mark your product information on the outer package or express bill, and we replace it with "rubber products, belts" and other daily necessities.

Return Policy

In order to ensure personal hygiene, the goods sold will not be accepted for return or exchange. If there is any quality problem, please contact the online service.

How to check my order?

We will send you an email with the logistics number and the URL for tracking the delivery, once the order is shipped. If you need to check the status of your order or delivery, please send an email to kbboyrubber@gmail.com or through the live chat window of the webpage.

Made to Order

We accept personal customization, such as size, color, etc. You can contact online customer service for further information.

Fees & Taxes

Shipping is usually $20 for international locations, but additional costs that may be incurred in some locations due to greater distance are not excluded. If the shipping cost included in your order is not sufficient to cover the actual shipping cost, we may contact you to pay the difference. Please note that our product prices do not include taxes in your region, but since we use transshipment logistics, customs will not charge you taxes in most cases.

Contact us

Please fill out the contact form below and we will contact you shortly.

Contact form

Other Contact

Email us at kbboyrubber@gmail.com for more help

Via WhatsApp: +8613913794630